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Breaza, str.Razboieni nr 9, Prahova
+40 (728) 574 965 (L-V 8:00-18:00)
office@iehanacosmetics.com

Delivery and payment

Delivery

All orders will be delivered using services companies Nemo Express.

Charge transport in Romania is 12 Ron (Nemo Express) and the processing time 1-3 days.

For international orders we use DPD Courier services, fee is calculated at checkout after the delivery address, postal code, city and country are selected and the shipping becomes free for orders over 670 RON ( ~150 Eur )

For orders over 300 RON, delivery is free in Romania.

Payment

Payment is due upon shipment or by paying online by credit card, payment is secure plationline.ro

For card payments, the transaction will appear on your statement with the name [iehanacosmetics.com]

For orders paid by card the amount will be returned to the same card used for the transaction, within maximum 30 days of acceptance of the return.

After canceling a transaction card, the issuing bank will release the blocked client’s account within 1-30 days, depending on its policy.

Return Conditions

Products can be returned within 5 days of receipt of the package only if:

Parcels shows severe damage
The products were shipped / invoiced wrong
Products manufacturing defects
The products have the wrong specifications ordered by customers;